If a sales order was posted but the payment was not successfully processed, then you must manually capture the payment in the cash receipt journal against the invoice. In this procedure, you manually work with payments in the cash receipt journal.

To work in the cash receipt journal

  1. In the Search box, enter Cash Receipt Journals, and then choose the related link.

  2. Select the journal you want, and on the Home tab, in the Process group, choose Edit Journal.

  3. In the cash receipt journal line, fill in the fields as described in the following table:

    Feld Value

    Document Type

    Payment

    Account Type

    Customer

    Account No.

    Specify the relevant customer account.

    Credit Card No.

    Specify the credit card to capture the payment from.

    Wenn die Spalte nicht sichtbar ist, öffnen Sie das Shortcutmenü für die Spaltenüberschriften, und wählen Sie dann Spalten auswählen aus, um sie hinzuzufügen.

    Applies-to Doc. Type

    Specify the document type that the payment must be applied to.

    Applies-to Doc. No.

    Specify the document that the payment must be applied to.

  4. On the Home tab, in the Process group, choose Post. The invoice is now paid.

You can also capture payment from two credit cards against one invoice. You must create two lines in the cash receipt journal, and you must manually adjust the amount. Also, you can have a different payment amount that must also be manually adjusted. For more information, see Vorgehensweise: Zahlungseingänge buchen.

Wichtig
You can apply one credit card payment to one invoice in the cash receipt journal.

Tipp

Siehe auch